General

This Privacy Policy applies to any website, application, feature, widget, or other online service owned or controlled by the Company, as well as its offline services. These services may post links to this Privacy Policy. By using this service, you agree to and accept the terms of this Privacy Policy as effective at the time of your access.

After the aforementioned last update date, if you conduct business or interact with channels in the manner described in this Privacy Policy, you agree to the practices described herein and expressly consent to our collection, storage, use, and disclosure of your personal information in the manner described. If you do not agree to this policy and the applicable terms of use, please do not access or use this website, and do not provide us with personal information through any channel or platform.

Information We Collect
We collect your information and information related to you in order to provide you with the products you request, improve and personalize our interactions with you (including through various channels), and more effectively promote our products. The information we collect includes “personal information” as defined by applicable law. Personal information includes information that can identify you specifically, such as your name and address. Where required by applicable law, we may also treat other information, including IP addresses and cookie identifiers, as “personal information.” For example, we may collect:

Contact information, such as name, address, email address, and shipping and billing addresses.

Transaction-related information, such as goods you purchased or received, the total price you paid, cancellation, return, and exchange information, products or services you considered, and prize draws or contests you participated in.

Payment information, such as credit or debit card numbers and expiration dates.

User account information, such as username, password, and account settings.

Demographic information, such as age, date of birth, marital status, gender, income level, education level, occupation, or field.

Photo/video data or other user-generated content, such as videos captured by our in-store surveillance cameras, and any photos, audio, or video recordings you choose to share in product reviews, survey responses, online chat, or other customer service interactions, or posts you make in our community forums.

Device ID information, such as IP address, mobile device ID, device model and operating system, mobile network information, approximate location information, the website or advertisement that referred you to our channel, your browsing patterns on the channel, and the next website you visited after leaving the channel.
Information about your interests and preferences, such as information based on your searches on our channel, your purchases and purchasing activity, and other activities on our website.
Member rewards information, such as account, points, and promotional codes.
For a more detailed explanation of the personal information we collect on this website, the purpose of collection, and whether such information will be shared or sold, please see the collection notice below.

General

This Privacy Policy applies to any website, application, feature, widget, or other online service owned or controlled by the Company, as well as its offline services. These services may post links to this Privacy Policy. By using this service, you agree to and accept the terms of this Privacy Policy as effective at the time of your access.

After the aforementioned last update date, if you conduct business or interact with channels in the manner described in this Privacy Policy, you agree to the practices described herein and expressly consent to our collection, storage, use, and disclosure of your personal information in the manner described. If you do not agree to this policy and the applicable terms of use, please do not access or use this website, and do not provide us with personal information through any channel or platform.

Information We Collect
We collect your information and information related to you in order to provide you with the products you request, improve and personalize our interactions with you (including through various channels), and more effectively promote our products. The information we collect includes “personal information” as defined by applicable law. Personal information includes information that can identify you specifically, such as your name and address. Where required by applicable law, we may also treat other information, including IP addresses and cookie identifiers, as “personal information.” For example, we may collect:

Contact information, such as name, address, email address, and shipping and billing addresses.

Transaction-related information, such as goods you purchased or received, the total price you paid, cancellation, return, and exchange information, products or services you considered, and prize draws or contests you participated in.

Payment information, such as credit or debit card numbers and expiration dates.

User account information, such as username, password, and account settings.

Demographic information, such as age, date of birth, marital status, gender, income level, education level, occupation, or field.

Photo/video data or other user-generated content, such as videos captured by our in-store surveillance cameras, and any photos, audio, or video recordings you choose to share in product reviews, survey responses, online chat, or other customer service interactions, or posts you make in our community forums.

Device ID information, such as IP address, mobile device ID, device model and operating system, mobile network information, approximate location information, the website or advertisement that referred you to our channel, your browsing patterns on the channel, and the next website you visited after leaving the channel.
Information about your interests and preferences, such as information based on your searches on our channel, your purchases and purchasing activity, and other activities on our website.
Member rewards information, such as account, points, and promotional codes.
For a more detailed explanation of the personal information we collect on this website, the purpose of collection, and whether such information will be shared or sold, please see the collection notice below.

How We Share Information

Where appropriate, we may share your information with the following parties:

Affiliated Brands (including for direct marketing): We may share your information with our affiliates, all of whom are directly or indirectly owned by the same parent company. We also share personal data with these affiliates so they can contact you through their own direct marketing channels. You can choose not to share the personal data we collect about you with affiliated brands for their direct marketing purposes; see the “Update Your Personal Data” section below for details.

Service Providers: We partner with some service providers to support their operations, such as order processing and fulfillment, market research, product advertising and promotion, promotion and competition management, website analytics, and other support services. These service providers may need access to your information from time to time to provide services. Service providers may not sell or share your information, nor may they use your information for purposes beyond the scope of the services they provide on our behalf.

Third-Party Marketing Services: We may use third-party service providers to perform certain services on our behalf, such as hosting channels or channel features, delivering packages, processing credit card payments, processing transactions and fulfilling orders, removing duplicate information from customer lists, providing customer service, providing website usage analytics, providing search results and links (including paid listings and links), providing targeted advertising, sending emails, direct mail or other communications, providing marketing assistance and data analytics or enhancement, or performing other administrative services. We may allow these service providers access to your information (or allow them to collect your information) so that they can provide you with services.

In addition, we may share various information related to users and fraud or potential fraudulent activities with our anti-fraud service providers and similar service providers, who will use this information to help us and other customers prevent fraud and illegal transactions.

Direct Marketing with Unaffiliated Third Parties: We may share personal data with unaffiliated third parties for their own direct marketing and other purposes. You can choose not to allow us to share the personal data we collect about you with unaffiliated third parties for their direct marketing purposes; please see the “Updating Your Personal Data” section below for details.

Other Third Parties: As described in the “How We Use Information” section above, we may share your information to protect your or others’ safety. We will disclose information when we have reason to believe that it is necessary to identify, contact, or take legal action against you, our employees, or other persons who may be harmed or interfered with our rights, property, or operations, other customers, or any other person who may be harmed as a result of such activities; to comply with legal obligations, such as legal requirements, or requests from law enforcement agencies in criminal investigations, or requests from civil or administrative agencies in pending civil or administrative investigations; and to maintain the security of our channels and services and to resolve or eliminate technical glitches.

When you consent to receiving information from third parties or request that we share your information: We will disclose your information to third parties (or multiple third parties) upon your instruction or consent, and your information will then be subject to the privacy policies and practices of those third parties. For example, you may have the opportunity to receive information or marketing offers from one or more third parties, or to use interactive features or third-party applications.

Business Transfer and Transition: In the event of a merger, reorganization, asset sale, bankruptcy, or other changes of company with us or our affiliates, we reserve the right to sell, rent, disclose, or transfer your personal information to a successor entity.

“We will not sell or share any mobile phone information with third parties/affiliates for marketing/promotional purposes. All of the above categories do not include the sender’s opt-in data and consent information; such information will not be sold or shared with any third party/affiliate.”

Verifying Your Request

We will take reasonable steps to verify your identity based on the information you provide and the type of request you make.

When you exercise your right to know, right to deletion, and/or right to correction, we may request information other than your full name to verify your identity and fulfill your request. If we cannot verify that the person submitting the request is the same person (or someone authorized by that person to act on their behalf) as the person who collected the information, we will be unable to process the request.

Agent

If you are an authorized representative submitting a request on behalf of the user, please complete the corresponding request as described above. Alternatively, you may submit a copy of a valid power of attorney. Whichever method you choose, please state the nature of your request in the email. To fulfill your request, we need to independently verify the identities of you and the user. We may also require the user to confirm directly with us whether they have authorized you to submit this request. Please note that if we do not receive sufficient proof that you have been authorized by the user to act on their behalf, we may refuse your request.

Financial Incentive Notification

Under California regulations, certain of our loyalty programs and similar programs designed to provide benefits to consumers may be considered financial incentive programs. We collect your personal information, such as contact information (name, email address, residential address) and business information (purchase history), for a variety of reasons, including managing the program, contacting you regarding your account (if any), providing you with benefits, better serving you, and fulfilling your requests related to the program.

To join our Membership program or similar program (see below), you will need to provide specific information, register an account, and agree to the applicable program terms, or follow the instructions provided. Participation in our Membership program or other similar programs is entirely voluntary, and you can opt out at any time.

If our program may be considered an economic incentive because it is directly or reasonably related to the collection, deletion, or retention of consumer personal information, its value is reasonably related to the overall value we obtain from the personal information provided by participants in connection with the program, less the costs and expenses we incur in providing the program.